Online Banks vs. Brick-and-Mortar Banks


Nicole Dieker
Credit Cards & Banking Expert
Nicole Dieker has over a decade of personal finance expertise. She writes the “On the Money” advice column and the “Money Talks” interview series at Vox, and previously contributed to the “Money Matters” advice column at Morning Brew. Her work has also appeared in Bankrate, Lifehacker, Dwell and The Billfold.


Robert Thorpe
Senior Editor
Robert is a senior editor at Newsweek, specializing in a range of personal finance topics, including credit cards, loans and banking. Prior to Newsweek, he worked at Bankrate as the lead editor for small business loans and as a credit cards writer and editor. He has also written and edited for CreditCards.com, The Points Guy and The Motley Fool Ascent.
Updated November 18, 2024 at 8:37 pm
Newsweek Vault’s banking experts have done hundreds of hours of research to present you with all the latest information about your banking options. Whether you’re interested in opening a new checking account or savings account, our research spans all the top online banks, credit unions and brick-and-mortar branches.
We assessed the following five key factors to help you choose the best account for your personal finance needs.
- Associated fees
- ATM access
- Balance requirements
- Customer service
- Interest-earning potential
Vault’s Viewpoint on Online Banks vs. Brick-and-Mortar Banks
- Brick-and-Mortar banks are ideal for customers who value face-to-face interactions for their banking transactions and wish to have immediate access to bank tellers, safe deposit boxes, foreign exchange services, and cash deposit options.
- Remember, online banks are known for higher interest rates and lower fees often with no monthly charges or minimum balance requirements, which can make banking easier.
- Security is exceptional and robust across online banks and brick-and-mortar banks.
- To better reach your financial goals and have diverse methods of managing your accounts, both types of banks are solid options.
Many online and traditional brick-and-mortar banks share similar features. Both use apps, for example, to allow you to manage your account balances and perform basic banking transactions at home.
The best online and traditional banks also offer competitive interest rates on checking and savings accounts, although some online banks may beat even the best traditional banks in terms of interest offered.

When it comes down to online banks vs. brick-and-mortar banks, the best answer may involve both institutions. Choose an online bank that offers higher interest rates for your favorite banking products. Then pair it with a brick-and-mortar bank that offers in-person customer service. That way, you can take advantage of all the best features that online and traditional banks have to offer.
Vault’s Instant Insight
Brick-and-Mortar banks, are made for those of us who love traditional banking with unparalleled, in-person customer service, while online banks cater to individuals who are a bit more tech-savvy, and enjoy higher APYs on financial products.
What Are Online Banks?
Online banks are financial institutions that operate primarily, if not exclusively, online. These banks offer the same kinds of checking and savings accounts that you may find at brick-and-mortar banks. And since online banks are not required to maintain and staff multiple physical locations, they may be able to offer higher interest rates on checking and savings. The best online banks offer as much as 5% APY on accounts.
While some people are concerned about the safety and security of online banks, you can rest assured that online financial institutions are just as secure as brick-and-mortar options.
The Pros of Online Banks
- May offer higher interest rates than brick-and-mortar banks
- Can complete all bank activities from online portal or app
- Often include features like credit monitoring
The Cons of Online Banks
- May offer fewer customer service options than brick-and-mortar banks
- All banking activities, including check depositing, must be completed yourself
- May not include ATMs or easy ways to withdraw cash
Compare Some of the Best Online Banks
The best online banks offer industry-leading interest rates on checking and savings accounts and may offer an annual percentage yield (APY) of 5% or higher. To get even more out of your money, look for online banks that don’t charge maintenance fees and don’t require you to maintain a minimum balance on your accounts.
Best Online Banks for Checking Accounts
Bank |
Checking Account APY |
Min. Deposit to Open |
Maintenance Fee |
---|---|---|---|
Axos Bank | Up to 3.30% | $0 | $0 |
Ally Bank | Up to 0.25% | $0 | $0 |
Quontic Bank | Up to 1.10% | $100 | $0 |
SoFi | 0.50% | $0 | $0 |
Best Online Banks for Savings Accounts
Bank |
Savings Account APY |
Min. Deposit to Open |
Maintenance Fee |
---|---|---|---|
CIT Bank | Up to 4.55% | $100 | $0 |
UFB Direct | Up to 4.31% | $0 | $0 |
BrioDirect | 4.85% | $5,000 | $0 |
Quontic Bank | 4.00% | $100 | $0 |
SoFi | Up to 4.20% | $0 | $0 |
Best Online Banks for Certificates of Deposit
Bank |
APY |
Min. Deposit to Open |
---|---|---|
Vio Bank | Up to 4.30% | $500 |
Bread Savings Bank | Up to 4.75% | $1,500 |
Ally Bank | Up to 4.20% | $0 |
Quontic Bank | Up to 4.25% | $500 |
BMO Alto | Up to 4.50% | $0 |
What Are Brick-and-Mortar Banks?
Brick-and-mortar banks are traditional financial institutions with physical locations. Account holders can enter these traditional banks and complete basic banking functions, such as check depositing, with a bank teller. Many traditional banks also provide additional services such as notarization and may give account holders the opportunity to rent safe deposit boxes in which they can securely store documents, jewelry and other valuables.
Some brick-and-mortar banks aren’t able to offer interest rates that compete with online banks, in part due to the cost of managing so many physical locations across the country. But local banks and credit unions typically allow account holders to build the kind of long-term relationships that come in handy when it’s time to apply for a mortgage or a loan.
The Pros of Brick-and-Mortar (Traditional) Banks
- Allow you to manage your banking with the assistance of a bank teller
- May include online portals or apps similar to the ones offered by online banks
- Often include features like safe deposit boxes
The Cons of Brick-and-Mortar (Traditional) Banks
- May offer lower interest rates than online banks
- Only open during certain times of the day
- Can be more time-consuming than online banking
Compare Some of the Best Brick-and-Mortar Banks
When it comes to best brick-and-mortar banks, look for banks with branches near your home or workplace. And make sure the branches are open during the hours when you are most likely to want in-person customer service. You may also want to look for a traditional bank with an app that allows you to manage your banking wherever you go.
Best Brick-and-Mortar Banks for Checking Accounts
Bank |
Checking Account APY |
Min. Deposit to Open |
Maintenance Fee |
---|---|---|---|
Wells Fargo | 0.01% | $25 | $35 (can be waived) |
Bank of America | Up to 0.02% | $100 | $25 (can be waived) |
Capital One Bank | 0.10% | $0 | $0 |
Best Brick-and-Mortar Banks for Savings Accounts
Bank |
Savings Account APY |
Min. Deposit to Open |
Maintenance Fee |
---|---|---|---|
Capital One Bank | 3.90% | $0 | $0 |
Citibank | 4.50% (promotional) | $0 | $4.50 (can be waived) |
Chase Bank | 0.01% | $25 | $5 (can be waived) |
Best Brick-and-Mortar Banks for Certificates of Deposit
Bank |
APY |
Min. Deposit to Open |
---|---|---|
Capital One Bank | Up to 4.50% | $0 |
Bank of America | Up to 4.35% | $1,000 |
Chase Bank | Up to 4.00% | $1,000 |
Online Banks vs. Traditional Banks
To understand the differences between online banks and traditional banks, you may want to consider each feature individually. Here’s a guide to help you evaluate the various benefits that online banks and brick-and-mortar banks can offer.
Online Bank |
Traditional Bank |
|
---|---|---|
FDIC-insured | Yes | Yes |
High-yield checking accounts | Generally yes | Generally no |
High-yield savings accounts | Generally yes | Generally no |
Certificates of Deposit | Yes | Yes |
24/7 banking | Yes | Yes, if the bank offers an online portal or app |
ATMs | Yes | Yes |
Phone and text-based customer service | Yes | Yes |
In-person customer service | No | Yes |
Check depositing | Yes, by app | Yes, by app or in person |
Cash depositing | No, unless the bank has ATM locations | Yes, at ATMs or in person |
Cash withdrawal | No, unless the bank has ATM locations | Yes, at ATMs or in person |
Safe deposit boxes | No | Yes |
Notarization services | No | Yes |
Foreign currency conversion | No | Yes |
Credit monitoring | Yes | Yes, if the bank offers an online portal or app |
Automatic bill pay | Yes | Yes, if the bank offers an online portal or app |
Overdraft protection | Yes | Yes, if the bank offers an online portal or app |
24/7 account balance access | Yes | Yes, if the bank offers an online portal or app |
Alerts and notifications | Yes | Yes, if the bank offers an online portal or app |
Is Online Banking Safer Than Traditional Banking?
Both online banking and traditional banking are extremely safe. All reputable banks are FDIC-insured, which means that the federal government insures up to $250,000 in deposits per account holder. FDIC insurance guarantees you will not lose that money, even if the bank fails. Banks also use security tools like two-factor authentication to protect account holders who use online portals or apps—and since many traditional banks offer the same kinds of apps as online banks, everyone can benefit from these enhanced security protections.
If you are concerned about the security of your financial transactions, the best way to protect yourself is by using credit cards for purchases, especially online purchases, instead of the debit card linked to your bank account. The best credit cards offer security protections that debit cards cannot, including zero liability for fraudulent transactions. Making purchases on credit and automatically paying them off through a linked checking account—regardless of whether that checking account is with a brick-and-mortar or online bank—is one of the safest ways to shop.
How To Choose Between an Online Bank and a Traditional Bank
If you’re trying to choose between an online bank and a traditional bank, here are three questions to ask yourself:
- Are you comfortable managing your own banking through an app, or would you prefer to use the services of a traditional bank and a bank teller?
- Are you interested in establishing a long-term relationship with a local bank or credit union, making in-person connections that may help you as you apply for mortgages and loans?
- How important is earning the highest possible interest rates on your checking accounts, savings accounts and CDs?
Once you know the answers to these questions, the decision to put your money in an online bank vs. a traditional bank should be easy. Don’t forget, you can always set up savings and checking accounts at both online banks and brick-and-mortar banks—and many people choose that option to take advantage of all the benefits that each bank offers.
Frequently Asked Questions
Should You Put Your Money in More Than One Bank?
There are many good reasons to put your money in more than one bank. Setting up checking and savings accounts with a top-rated online bank and a local brick-and-mortar bank, for example, can give you the opportunity to take advantage of both high interest rates and in-person customer service. Putting your money in more than one bank also protects you as interest rates go up and down. Banks continually compete with each other to offer the best rates, and putting your money in multiple banks allows you to benefit from this competition.
Can You Do All of Your Banking In Person?
While it is possible to complete all of your banking in person at a traditional bank, many people find it time-consuming to visit a bank teller every time they need to deposit a check or withdraw cash. Plus, many brick-and-mortar banks are only open during certain times of the day, requiring you to plan your bank visits around work, school, childcare and other priorities.
Can You Do All of Your Banking on an App?
Many people use apps to complete nearly all of their banking transactions. The best banking apps allow you to deposit checks, transfer money between accounts and make peer-to-peer payments through services like Zelle. Banking apps also allow you to schedule automatic bill payments, manage bank balances and set up features like overdraft protection. You can even apply for loans and mortgages online, although you may need to visit the bank’s website to complete the application.
Editorial Disclosure: Opinions, reviews, analyses and recommendations expressed here are author’s alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of these entities.

Nicole Dieker
Credit Cards & Banking Expert
Nicole Dieker has over a decade of personal finance expertise. She writes the “On the Money” advice column and the “Money Talks” interview series at Vox, and previously contributed to the “Money Matters” advice column at Morning Brew. Her work has also appeared in Bankrate, Lifehacker, Dwell and The Billfold.